Collections Specialist

Location: Charlotte, NC
Date Posted: 10-17-2017
Key Responsibilities:
Investigate and resolve past due accounts, while exercising confidentiality, courtesy, sound judgment, a high degree of flexibility and proven ability to collect on customer accounts.
  • Systematic contact (verbal/written) with extensive account base to resolve payment of past due accounts.
  • Research details of paper trail issues regarding past due invoices and credits.  Furnish copies of invoices/statements/credits and Proof of Delivery as needed.
  • Communicate details with accounts to finalize payment, generation of credit or appropriate steps needed to clear the invoice and reconcile the account.
  • Coordinate both within the department and outside the department as needed to “clean up” outstanding balances on A/R matters.
  • Generate Account Statements on an as needed basis as well as for monthly statement mailings.
  • Miscellaneous organization projects within the Credit/Collections Department.
Desired Skills and Experience:
  • Associates Degree or relevant work experience
  • Minimum 5 years of experience working with customer collections
  • Proven results in collecting outstanding accounts receivable
  • Comfortable with customer contact over phone and email
  • Ability to collaborate in a team environment
  • Excellent Communication skills (verbal/written)
  • High level of organization, proven ability to effectively handle heavy volume of details
  • Strong knowledge of MS Excel and SAP system
  • Strong deductive reasoning, good judgment
  • Preferred knowledge of discounts and deductions, processes related to rebates and GPO contracts
Request for Reasonable Accommodation: 
Applicants requiring reasonable accommodation for any part of the application or hiring process may contact at the following: 

BSN Medical Attn: Human Resources
5825 Carnegie Blvd.
Charlotte NC 28209

An Equal Opportunity Employer M/W/H/V 
BSN medical Inc.

Please contact us with any questions:


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